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Testimonials 2012

The personal service I received was far better than the main high street providers. Special thanks to the staff for their professionalism and kindness throughout the whole experience.

Bernard Moon, Preston

My brother and my sister-in-law had their treatment at Visualase so I knew the care I would receive would be great.

Adele Baxter, Preston

The staff at Visualase are excellent. My husband had the procedure done two years ago and was very impressed so Visualase was the obvious choice for me.

Yvonne Fox, Bolton

I have been very happy with my doctor at Visualase. He explained everything thoroughly and had a professional manner at all times.

Nadine Roberts, Wigan

At Visualase I found the staff to be very friendly and helpful. My initial consultation with my doctor put me at ease and I proceeded with the treatment after four/five years of pondering the idea of having it done.

Imran Lachi

All the staff at Visualase have been very friendly and helpful throughout. Without this, I would not have had the confidence to go ahead with the procedure. They have an excellent personal touch.

Lyndsay Darbyshire, Bolton

Seeing the doctor for the consultation was very important to me. There was no pressure to go ahead with the treatment and the information provided was clear.

Emma Symonds

I am amazed with the results of my laser eye surgery. I cannot believe that everything was so easy with Visualase after five months of being messed about by another larger provider. I only wish I had come to Visualase at the start. Many thanks to everybody and I will recommend you to anyone who is considering laser eye surgery.

Andy Clarke, Bolton

Being able to see day-to-day without my glasses is amazing, I was practically blind before.

Enya Rigby, Bolton

There was no pressure to make me choose Visualase over other clinics I had considered. The decision was made on the friendliness of everybody involved in the clinic and reassurance that everything was going to be alright and all my questions were answered.

Ivanne Dickson

I chose Visualase based upon my initial consultation and from recommendations of friends. The professionalism, care and treatment by all staff involved was much appreciated

Susan Strother, Lytham St Annes

The staff on reception were extremely helpful and friendly and really made me feel at ease by reassuring me and making me feel comfortable. My doctor was very informative and gave me my options so I help decide on the best treatment for me.

Kelly Bradford, Bolton

Visualase have very professional and caring staff who explained everything and put my mind at rest regarding the procedure. There was efficient treatment and caring aftercare.

Vincent Kay, Ashton-in-Makerfield

Having my initial consultation with my surgeon rather than a sales-person was a very important aspect as to why I chose Visualase.

Ralph Pederson, Southport
I chose Visualase due to the recommendation from my brother-in-law and because it was conveniently located for me. My doctor was very knowledgeable and positive and I am pleased I had the surgery done and wish I'd had it done sooner.
Graeme Kidd, Chorley

Everyone was extremely helpful and could answer all the questions and concerns I had

James Radcliffe

I have been very pleased with all the parts of my care and treatment. The entire staff, from the receptionist through to the surgeon, were so kind and helpful. They are all true professionals.

Margaret Alexander, Middleton

I chose Visualase by recommendations. It was important to me to be treated by a professional team. Before my treatment and after it, I was so impressed and tell everybody how I was treated with care and respect. Thank you.

Debra Webster, Orrell

I felt very confident in the ability of all the staff and the treatment and aftercare have been excellent. Any questions I had were answered without hesitation.

Audrey Curwen, Poulton-le-Fylde
The care and attention I received from my first consultation through to the aftercare from all the members of staff has been super. Nothing was too much trouble and everything was explained each step of the way making my feel very at ease.
Joyce Nadler, Swinton

The outcome of my treatment is wonderful. I chose Visualase because of the excellent feedback I received from friends & family. Everything was fully explained by my extremely informative, skilful and approachable practitioner and I have not been disappointed. Thank you.

Mandy Smith, Bolton

Being able to meet the surgeon who would perform my treatment and the fact that I wasn't pestered after my consultation by sales staff made me choose Visualase.

Russell Martindale, Bolton

All the staff are very helpful, friendly and professional.

Janet Matthews, Stockport

I felt it was very important that the whole team put me at ease and gave me the confidence to go ahead with the treatment

Janet Trafford, Wigan

I am now free from the burden of having to wear glasses or contact lenses. I chose Visualase on recommendation from my neighbour who said she wished she'd had it done years ago...and I agree myself now too.

David Hall, Penwortham

I thought my doctor was absolutely brilliantly. A lovely man who made me feel confident about the procedure and kept me fully informed. This is probably the best money I have every spent. Thank you so much.

Lisa Platt, Bury

Excellent service received from my consultation right through to treatment. The staff made me feel relaxed during the treatment (especially Zoe!) and I would highly recommend Visualase laser eye clinic to anyone considering laser eye treatment. Thank you so much to all the team

Charlotte Masters, Radcliffe

There was very good communication involved in my treatment decision coupled with an efficient, professional and friendly service. I received support during my op and experienced excellent follow up and staff attitude

Dr Hamad

I felt confidence in the surgeon after meeting him at my consultation. The treatment was competitively priced and the staff made me feel at ease

Gemma Lundy, Bolton

I chose Visualase to obtain a more personal service than that of one of the larger companies and this was certainly achieved. All the staff were friendly, polite yet very professional. After meeting the staff I had the upmost confidence to go ahead with the treatment.

Anthony Darbyshire, Bolton

I chose Visualase as they were very thorough at talking me every stage of the process. The staff were very reassuring and knowledgeable.

Caroline Lochhead, Bolton

I felt that it is my decision to have laser eye correction and I wasn't forced to sign up for it at my consultation. I was treated like an individual instead of someone's commission.

Sarah Brooks, Bolton

I chose Visualase because I knew FOUR people who had already had successful treatment there. The treatment was quick and completely pain free. I wish I had done it earlier!!

Angela Parmar, Bolton
The staff were really helpful and patient and made me feel comfortable. The clinic was clean and the price for the treatment was competitive
Bev Sutner, Manchester

I was recommended to Visualase by my optician and I liked the fact that I could spread the cost of my treatment using the interest free payment plan.

Sue Brown, Darwen

The aftercare provided was excellent - I was even able to phone someone even if the clinic was closed. My doctor was brilliant and caring. The whole experience has been brilliant and I wouldn't look back!! Thank you.

Emily Harper, Bolton

I received recommendations from friends about their own great satisfaction with their treatment at Visualase gave me the confidence to enquire. The initial reception was warm and welcoming instilling confidence and peace. My doctor was very courteous, polite gentleman and he gave a very comprehensive explanation and what could have been a nerve-racking experience was made pleasant.

Hazel Jones, Bolton

I chose Visualase because they were recommended to me by my own optician. My impressions were of the efficiency of the consultant and the consideration and care everyone gave to me as a patient.

Nicola Myers, Wigan

I am very happy with the results of my laser eye treatment.

I chose Visualase because of positive recommendations from friends and acquaintances. I had been assessed by another company but I felt that I was going through a bit of a production line. At Visualase there is a very personal approach to the whole process from making the first phone call to the friendliness of the clinic and the obvious commitment of the staff. I was also encouraged by the fact that Dr Doyle also assessed me at that visit and treated me in a very equal way since he knew that I also was a doctor and therefore explained things not in layman's terms but at a level he and I understood and which involved a discussion of the nature of vision and visual acuity.

The surgery itself was even easier than I could have imagined. I had searched the internet thoroughly and watched many 'Youtube' videos of the process. Dr Doyle's finesse in the surgery was superb compared with any of the videos I had seen. I made an almost immediate recovery and could read the time on the clock in the operating room as I got off the couch of the laser machine.

Follow up has also been good, with the same friendly but professional approach. I'm now recommending it to my daughter - she's being assessed in a couple of weeks. It's been a great experience and although I do have to resort to reading glasses in poorly lit places to read the paper etc (I am 64 after all) the rest of the time my vision is just the way I've always really wanted it to be. My family now call me "eagle eyes"!

Dr George Blackledge MB BChir, MD, PHD FRCP, Buxton Derbyshire
I was treated excellently by all the staff. I wasn't forced or pressurised into having treatment, they left me to think about it and decide on my own. Being able to see now without glasses is fantastic. It's the best thing I've ever done
Danielle Holt, Bolton
My friend recommended Visualase and I knew what a nervous person she is, so that gave to confidence to come and see you. It was important for me to convey just how nervous I was about a particular part of the treatment and on the day of my surgery, the staff and my doctor went out of their way to reassure me as I had requested. They explained what was happening, when and why. This really calmed me down and, in reality, it really was as simple as they told me it would be.
Kathy Jepson, Lytham

I chose Visualase because it was local and a family practice well established in Bolton. The most important aspect of my treatment was the final outcome satisfactory and as explained.

Sandra Bradley, Bolton

Visualase was recommended to me by a friend who said that the staff made her feel relaxed and put her mind at rest to her fears. I definitely found this to be the case. On the day of the surgery I was extremely nervous but all the staff did their best to make me feel better and put me at ease

Diane Nuttall, Bolton

The most important aspect of my treatment has to be my end result and I can see with much more clarity than before. Visualase were an obvious choice for me due to recommendations from friends experience there

Stephen Rimmer, Bolton

The care and support I received at Visualase was great. I was very nervous but the staff made me feel relaxed to took care of me. My doctor was excellent and listened to me and my queries.

Simi Sanghera, Chorlton

There was never any pressure or being pushed into having the treatment. Just straightforward facts and information explained and then I was left to decide if I wanted to proceed with no obligation.

Gary Kay, Ormskirk

I liked the idea of not having to go to one of the bigger laser clinics and I received a really personal service at Visualase.

Philip Clifton, Sandbach

Visualase staff are very professional and I was confident after my consultation about their level of expertise. The information about pricing is open and transparent and there was no hard-sell. The aftercare is reliable and reassuring.

Teresa Morris, Bolton

Visualase were recommended to me. My first impressions of the clinic and surgeon were very positive. The doctor was superb and he really put me at ease and I appreciated being shown the equipment. The most important aspect for me was the surgery and the result and both were a lot better than I could have expected. I was made to feel calm and cared for throughout the whole process and I would definitely recommend Visualase to anyone.

Sarah Lowe, Bolton

The various options were explained to me clearly. I even had a one month trail using contact lenses and that was very important to me to ensure I would like the visual outcome.

Geoff Ward, Bolton
I can now read perfectly without the need for glasses and all aspects of my care have been first class.
Robert Hutchinson, Bolton

The good reputation of Visualase was very important to me and the freedom of not having to use contact lenses or glasses is great.

Elaine Buckley, Bolton

The friendly staff and their reputation was an important aspect of why I chose Visualase.

Chantal McMinn, Bolton