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Why did you choose Visualase? We asked in our 2016 patient survey.

Published on 24th March 2017

At Visualase we pride ourselves on providing the best treatment for our patients. As having laser eye surgery can be a daunting prospect, we recommend researching the feedback we receive so that you are clear on what made our patients choose Visualase for their treatment.

In our 2016 annual patient survey we asked our patients: What made you choose Visualase?

And these were the amazing comments we received:

    • ‘’Price & reputation.’’ Liam Mullin, Tyldesley
    • ‘’I chose Visualase based on a recommendation. I felt completely confident from the moment I walked into the clinic and this, to me, is very important.’’ Paula Burton, Worsley
    • ‘’Long-time established company & family/friends recommendation.’’ Susan Johnson, Heywood.
    • "Cost. Most clinics charge as per prescription but your fees are regardless of this and hence more competitively priced in my case.’’ Natalie Cuddy, Manchester
    • ‘’Referral and simplicity of the process made it all feel easy and comfortable.’’ Jon Paul Howarth, Bolton
    • ‘’Local to where I live.’’Leanne Vickers, Bolton
    • ‘’I feel at Visualase it’s a very personal and professional compared to other companies.’’ Victoria Avison, Astley
    • "The whole experience was very professional and kept me very much at ease.’’ Julian Mills, Bolton
    • ‘’Expectations were realistic and explained thoroughly.’’ Craig White, Bolton
    • ‘’Surgeon experience and the fact that I saw the surgeon beforehand at my consultation.’’ Karen Warburton, Newton-le-Willows
    • ‘’Reputation and location.’’ Charlotte Higham, Wigan
    • "Thorough and professional from the start to the finish and then beyond.’’ Tom Williams, Bolton
    • ‘’A friend recommended me.’’ Michael Dagnall, Northwich
    • ‘’Recommendations.’’ Deborah Hardman, Bolton
    • ‘’I felt comfortable with the people. I went to another clinic in Manchester first but it did not feel personal there like it did at Visualase.’’ Martin Brooks, Worsley
    • ‘’Confidence in the surgeon performing the treatment plus the cost of the treatment.’’ Susan Taylor, Wigan
    • ‘’A friend recommended me and you were cheaper than another clinic I looked into.’’ Elizabeth Webb, Chadderton
    • ‘’Price was the reason as I had a quote from elsewhere. However in comparison, Visualase was cheaper and much more professional and friendly too.’’ Jackie carter, Bolton
    • ‘’I liked the fact that you were very happy to talk everything through with me.’’ Anita Walsh, Ramsbottom
    • ‘’From start to finish everything was explained and I was reassured and helped to feel at ease. I chose Visualase because of everything I was told by my son-in-law.’’ Sheila Holt, Bolton.
    • ‘’I felt confident and reassured. I liked that I didn’t have to go into Manchester for treatment. Excellent care and highly recommended.’’ Christine Morton, Bolton
    • ‘’Made to feel at ease. So friendly and helpful.’’ Jass Green, Manchester
    • ‘’I wanted a local surgery where I could gain access easily/parking.’’ Karen Nash, Unsworth
    • "Being made to feel at ease and given enough information to be happy to proceed with treatment. The doctors’ knowledge and advice and pricing were also important to me.’’ Craig Pickup, Wigan
    • ‘’Speaking to people who had already had treatment and that their aftercare was second to none.’’ Michelle Dawbney-Spice, Tyldesley
    • "The friendliness and the information provided. Also, not being  pushed into a decision after the consultation.’’ Janet Atheron, Preston.
    • "Some of my friends had their eyes treated at a big commercial company and it sounded like a conveyor belt style service. With Visualase, I was treated with care and patience with any concerns I had. I felt reassured by the aftercare appointments. I still can’t believe the results – thank you.’’ Katherine Gosling, Blackburn
    • "Staff efficient with the ability to make me feel comfortable and at ease. Friends and neighbours had also used Visualase.’’ Anne McGowan, Tyldesley
    • "I was very much put at ease.’’ Barry Wiganll, Bolton
    • ''I chose Visualase after the excellent care and treatment my sister had with you.’’ Margaret Williams, Conway.
    • "Trust was the biggest aspect. I chose you because of a recommendation.’’ Claire Pratt, Bolton
    • "Success rate and aftercare service were very important to me. Visualase have an excellent track record of both being local and having a fixed price policy as well – what more could you ask for?’’ Wayne Baxter, Bolton
    • "The initial assessment and advice were very reassuring. We never felt pressured at any time.’’ Linda Turner & Peter Banks, Clitheroe
    • "Highly experienced and established but small enough to provide a very personal, patient-focused service.’’ Marcus Muldoon, Sabden
    • "Excellent patient care and the experience of Dr Doyle.’’ Ian McCawley, Kent
    • "I received confidence and support.’’ Arefa Bhaiyat, Bolton
    • "Visualase is well organised. The surgeon was knowledgable which inspired confidence as he has a very high success rate.’’ Chris Russell, Bolton
    • "Recommendation was key and also very good prices.’’ Gareth Evans, Bolton
    • "Being recommended by a former patient and being made to feel welcome and respected.’’ Gina Robinson, Atherton
    • "My daughter had good results with you which is why I chose Visualase.’’ Karen Silverwood, Bolton
    • "Very informative consultation.’’ Stuart Roach, Bolton  

Click here to read what our other patients say about their experience at Visualase.

If you would like any additional information, please do give us a call at the clinic on 01204 387467.

If you have any questions about laser eye surgery take a look at our frequently asked questions page here.


All eye surgical procedures carry a level of risk including not obtaining the desired outcome, through to varying levels of visual loss. Your eye surgeon will discuss the risks and benefits, including ones specific to your circumstances, at the time of your pre-operative consultation.