Best Ever Results from Visualase Patient Survey 2015

Published on 19th February 2016

Each year we ask our patients to complete a survey to review our service, to ensure that we are continually improving, and providing the best experience for patients who choose to have laser eye surgery with us.

We couldn’t be happier with our latest results with 100% across the board from very happy patients - a testament to our continued efforts to deliver fantastic patient care!

Questions asked included:

How did you rate your initial assessment?

100% replied Excellent / Very Good

How do you rate your consultation with your surgeon?

100% replied Excellent / Very Good

How do you rate the level of care you received on the date/dates of your treatment/s?

100% replied Excellent / Very Good

How do you feel about the final result of your treatment?

100% replied Excellent / Very Good / Good

Would you recommend Visualase to family & friends?

100% replied - Yes

To see the full results click here.

We also received some great comments from our patients including:

“I felt confident in the surgeon’s capability and questions or concerns were explained in simple terms. The treatment was pain free and the aftercare has been excellent.”

“A very friendly welcome and the treatment was explained thoroughly and nothing was too much trouble.“

“I came based on a recommendation and it was totally justified.”

“All members of the clinic were respectful and knowledgeable. I was made to feel at ease from the moment I walked in the clinic.”

“Your staff and the service they deliver is second to none.”

If you would like more information on laser eye surgery please contact us or click here.   

All eye surgical procedures carry a level of risk including not obtaining the desired outcome, through to varying levels of visual loss. Your eye surgeon will discuss the risks and benefits, including ones specific to your circumstances, at the time of your pre-operative consultation.