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Patient Feedback Questionnaire Results 2015

The following are the results from our most recent patient questionnaire, which was distributed January 2016 for patients treated in 2015. We asked:

How do you rate the information provided in our brochure?

100% replied Excellent / Very Good / Good

How do you rate the information provided on our website www.visualase.com?

100% replied Excellent / Very Good / Good

How do you rate to courtesy/helpfulness of the reception staff in the clinic?

100% replied Excellent / Very Good 

How do you rate the presentation of the clinic?

100% replied Excellent / Very Good

How did you rate your initial assessment?

100% replied Excellent / Very Good 

How do you rate your consultation with your surgeon?

100% replied Excellent / Very Good 

How do you rate the level of care you received on the date / dates of your treatment/s?

100% replied Excellent / Very Good

Were you treated by all staff with dignity and respect?

100% replied – Yes, all of the time

How do you rate the level of aftercare you receive / received?

100% replied Excellent / Very Good 

How do you feel about the cost of your treatment?

94% replied – Competitively Priced 6% replied – Cheap, considering the level of treatment / service. 0% replied – Very Expensive

How do you feel about the final result of your treatment?

100% replied Excellent / Very Good / Good

Would you recommend Visualase to family & friends?

100% replied - Yes

 

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