Laser Eye Surgery At Visualase
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Visualase Laser Eye Clinic, Bolton – Patient Survey Results 2010
The following are the results from our most recent patient questionnaire, which was distributed January 2011 for laser surgery patients treated in 2010. We asked:
How do you rate the information provided in our brochure?
98% replied Excellent / Very Good / Good
How do you rate the information provided on the visualase.com website?
98% replied Excellent / Very Good / Good
How do you rate to courtesy/helpfulness of the reception staff in the laser clinic?
100% replied Excellent / Very Good / Good
How do you rate the presentation of the clinic?
100% replied Excellent / Very Good / Good
How did you rate your initial laser surgery assessment?
Over 99% replied Excellent / Very Good / Good
How do you rate your consultation with your surgeon?
Over 99% replied Excellent / Very Good / Good
How do you rate the level of care you received on the date/dates of your treatment/s?
Over 99% replied Excellent / Very Good / Good
Were you treated by all staff with dignity and respect?
98% replied – Yes, all of the time
How do you rate the level of aftercare you receive/received?
100% replied Excellent / Very Good / Good
How do you rate the overall cleanliness of the clinic?
100% replied Excellent / Very Good
How do you feel about the cost of your treatment?
90% replied – Competitively Priced
5% replied – Cheap, considering the level of treatment / service
5% replied – Very Expensive.
How do you feel about the final result of your laser eye treatment?
Over 99% replied Excellent / Very Good / Good
Would you recommend Visualase Laser Eye Clinic to family & friends?
Over 99% replied - Yes
Want more information on our customer satisfaction? Click here to see the 2009 survey results.